Educating Your Tenants
Jul 28th, 2010 by July Ono
One of the keys to successful preventive maintenance is training your tenants to take care of it for you. This requires education and training on your part. For example, if your properties have issues with humidity you need to train your tenants to use the fans to circulate the air to promote evaporation. This reduces the wear and tear on the apartment, reduces the incident of mold growth and damage to drywall.
What may seem obvious to you may not be so to other people. Instead of assuming everybody knows what you know, create a system of documents like a training manual to review important items.
One of the first issues I encountered in Thunder Bay, Ontario is that the winters are cold, really cold, like -30C to -40C. A lot of older buildings don’t have the proper ventilation or seals to prevent ice from building up on the inside of the windows. When tenants take a shower or cook, the steam goes in to the air. This humidity condenses on the coldest thing it touches which is the window – and, voila, you have an inch of ice coating your window.
The only way to prevent this from happening is to turn on the fans in the bathroom and/or the kitchen to promote evaporation.
This simple explanation gives people a reason to use the fans and in turn gives them the education to teach others.
To view a sample letter that we give to all of our tenants, click HERE and feel free to use it to educate your tenants.